Project profile — Improving Municipal Service Delivery and Local Government Accountability

• South Africa (100.00%)

• Public sector policy and administrative management:
Public sector policy and administrative management (15110) (50.00%)
Public finance management (15111) (25.00%)
Democratic participation and civil society (15150) (25.00%)

• Gender equality (not targeted)
• Environmental sustainability (cross-cutting) (not targeted)
• Participatory development and good governance (significant objective)
• Trade development (not targeted)
• Biodiversity (not targeted)
• Climate change mitigation (not targeted)
• Climate Change Adaptation (not targeted)
• Urban issues (not targeted)
• Desertification (not targeted)
• Children's issues (not targeted)
• Youth Issues (not targeted)
• Indigenous Issues (not targeted)
• Disability (not targeted)
• ICT as a tool for development (not targeted)

This project ended ahead of time for administrative reasons. The project aims to build the capacity of 50 participating municipalities to improve delivery of basic services, such as water and electricity, promote democratic and accountable governance, and encourage the involvement of communities and civil society organizations in helping to hold governments to account. The project has two components. Component One is an assessment and training program addressing a range of governance and management subjects, developed and delivered to approximately 1,000 municipal councillors and managers. Component Two is the establishment of a responsive Community Support Fund to support civil society activities that promote citizen participation in local government.

N/A

Results achieved as of March 2012 include: 32 municipalities have completed capacity assessments. These assessments included: a citizen report card, which measured the efficiency and effectiveness of service delivery in municipalities as determined by citizens residing in each municipality; a local governance barometer, which is an innovative tool that allowed local government and civil society to compare key governance performance areas within participating municipalities; and a capacity building strategy for each municipality. The project is now proceeding with the capacity development phase, which will target the weaknesses identified in the municipal capacity building strategies.

• Proactive disclosure