Project profile — Municipal Services and Social Resilience


IBRD Trust Funds - World Bank (44001)
2017-11-28 - 2025-06-30
Global Affairs Canada
EGM Europe, Arctic, Middle East and Magh

Country / region 

• Jordan (100.00%)


• Health: COVID-19 control (12264) (50.00%)
• Government And Civil Society, General: Decentralisation and support to subnational government (15112) (50.00%)

Policy marker 

• Gender equality (significant objective)
• Environmental sustainability (cross-cutting) (significant objective)
• Participatory development and good governance (not targeted)
• Trade development (not targeted)
• Biodiversity (not targeted)
• Climate change mitigation (not targeted)
• Climate Change Adaptation (not targeted)
• Urban issues (not targeted)
• Desertification (not targeted)
• Children's issues (not targeted)
• Youth Issues (not targeted)
• Indigenous Issues (not targeted)
• Disability (not targeted)
• ICT as a tool for development (not targeted)


This project supports Jordanian municipalities hosting significant numbers of refugees in delivering services and promoting employment opportunities to foster social resilience. Project activities include: (1) improving infrastructure and services that benefit all women and men in the community; (2) creating labour-intensive employment for both Syrians and Jordanians; and (3) providing technical assistance and training to municipalities to improve inclusive governance practices, mainly to engage and respond to the needs of women and youth.

Expected results 

The expected outcomes for this project include: (1) improved access to quality essential services and employment opportunities for 2.5 million Jordanians and 500,000 Syrians in 21 municipalities highly affected by the influx of Syrian refugees; and (2) improved governance of inclusive municipal services in the targeted host communities.

Results achieved 

Results achieved as of May 2023 include: (1) improved access to quality essential services and employment opportunities in 21 municipalities, benefiting over 2.8 million people (22% Syrian and 45% women); (2) created 45,000 person-days of employment through labour-intensive public works. These works include improving 995K square metres of road, installing 1,200 streetlights, and constructing 4,100 square metres of public buildings and 12,000 square metres of public park; (3) improved local governance of inclusive municipal services in 21 target communities. The project contracted three experts to build the capacity of the Ministry of Local Administration’s Project Management Unit in various areas. These areas include safeguarding and fiduciary compliance, gender integration, and community outreach. Also, the International Labour Organization built the skills of municipal-level staff. These skills include service provision, project planning, labour-intensive public works monitoring, occupational health and safety, and ensuring decent working conditions; and (4) conducted extensive community engagement on needs and project ideas and delivered 27 sub-projects. Women formed 67% of the project selection committee members, and women provided 30% of the labour for the sub-projects. They also setup grievance redress mechanism to allow for community feedback and increase accountability.

Budget and spending 

Original budget $0
Planned disbursement $0
Country percentages by sector
Type of finance Aid grant excluding debt reorganisation
Collaboration type Bilateral
Type of aid Project-type interventions
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